The first thought that jumps to mind when the main topic is customer care associated with AI is RPA (Robotic Process Automation). It is impersonated in most cases by a small icon, usually on the bottom right of a … Continued
The sales manager returns with a signed contract. And the dance starts. The order gets into the ERP, then the production process runs. The logistic prepares the shipping, and the item arrives at the customer. It looks like … Continued
Selling is a profession with which only a few people can deal. It is frustrating. A sales manager gets so many Nos per day like every other person in an entire year. The good ones know that the low … Continued
Doing marketing is an art. It is a delicate choice of timing, approaching method, and content based on empathy. The path is long, from a description of a product or a service to a list of offers signed … Continued
Following this article (https://erpcommunity.com/articles/ai-in-erp), it starts hereabout a journey in exploring ERP areas. The subdivisions will be: Marketing The creation of advertising campaigns will be the essence topic. Functionalities like the content list for storing the outbound articles, … Continued
This idea came to my mind just starting this new year. After reading a Gartner’s research reporting, organisations struggle to generate ROI supporting sets of specialised and isolated AI projects (see this LinkedIn post: https://www.linkedin.com/posts/francesco-mataloni_ai-dataops-modelops-activity-6752131020398616576-4Yrl) the concept flowered. Doubtless, Artificial … Continued
Eric Goldman for KTi Introduction As UX designers, we’d all like our users to say that our apps are intuitive, easy to learn and use, and powerful without being overwhelming. The problem is that these statements don’t convey anything to … Continued
“Mr.Subbu, how will you ensure that the ERP Implementation is a success?” Fred asked. Subbu was sitting in the office of Fred who was the CIO of ABC Inc. that was in the process of implementing ERP. Subbu was an … Continued
During one of the interviews recently, I was asked, “You have been a part of many successful ERP Implementations. How do you overcome resistance to change? That question made me think. When we think of resistance to change in ERP … Continued
A few days ago, if you’d asked me what ERP was, I would have said: The letters stand for Enterprise Resource Planning, and its usually implemented by very large companies. Projects comprising many thousands of employees, involving many cross-enterprise functions, … Continued